After-sales service

Garinemax has a complete after-sales service plan. For any questions about the product, you can contact us at any time to get a solution, and our customer service will usually come up with a satisfactory solution within 24 hours.

About the warranty policy
Garinemax provides a 45-day warranty plan. Within 45 days after you receive the product, if the product is damaged due to any non-human reason, Garinemax provides free repair service (you need to bear the freight). You need to provide detailed information to the customer service, purchase date, order number, contact email, etc.

If you have any questions, please feel free to contact us, we will reply you within 24 hours.
Contact email:
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Client service


Mon-Fri: 9:00 am - 6:00 pm


US: 7-17 Working days EU: 5-12 Working days AU: 5-12 Working days LA: 9-20 Working days


Credit Card: Visa, MasterCard, Maestro, American Express Pay pal


You can return any item purchased within 30 days of the delivery date

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